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Managing Unplanned Work

Unplanned work is one of the biggest disruptors to focus, flow, and performance in marketing teams.

 It creeps in through last-minute requests, urgent leadership asks, or unexpected changes in campaign priorities. Left unmanaged, it drains energy, derails planned work, and fuels frustration across teams and stakeholders.

Managing Unplanned Work helps marketers and creative teams make the invisible visible, transforming reactive chaos into intentional choices that protect both delivery and creativity.

 This workshop is exclusive to Edge members.
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This 90-Minute Interactive Workshop will teach you: 

  • Spot hidden chaos
  • Make trade-offs clear
  • Pause before reacting
  • Handle executive asks
  • Set healthy boundaries

Make Trade-Offs Clear

Clear trade-offs build trust. Instead of defaulting to “yes” or “no,” you’ll learn how to show the impact of new requests.

This approach keeps priorities transparent, aligns stakeholders, and protects your team’s focus.

Advance your skills

Strong leaders don’t eliminate disruption, but lead through it. Build the ability to respond with clarity, influence, and composure when plans shift.

By practicing boundary setting and tradeoff conversations, you will elevate from managing tasks to leading with impact.

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